Contact Us

Contact Us


Visit

Getting Around

Exploring The Pearl Island has never been easier with the wide range of transportation options available. From electric buses to water taxis and valet parking, we've got you covered.

Bus & Metro

Get around the Island effortlessly by hopping on one of the many air-conditioned electric buses operated by Mowasalat. If you prefer the Doha Metro, use the free Metrolink service to reach Legtaifiya Station. 

With bus services supporting Qatar National Vision 2030 to reduce carbon emissions, you can enjoy your ride with a clear conscience.

Free Limousine Service

Experience luxury and eco-friendly transportation with our exclusive free limousine service. Just call Ittisal on 800-6222 to reserve a professional driver who will take you to your desired destination within The Pearl Island.

This service is available from 10:00 am to 10:00 pm, with timings subject to variation during Ramadan and holidays. You can relax in style while reducing greenhouse emissions by up to 65% compared to conventional limousine services.

Water Taxi

Be amazed by the breathtaking views of The Pearl Island while riding one of our water taxis. Our team of professional boat captains through UDC’s Ronautica Middle East operates all marine activities throughout the Island. 

You can find this service at Porto Arabia or Qanat Quartier from 8:00 am to midnight, with reasonable prices starting at QAR 25 for a 20–25-minute ride taking up to 10 guests. Kids under 3 can ride for free. Plus, you'll be contributing to a stress-free ecological ecosystem and marine life with zero carbon emissions.

Visitor Services

Parking

With plenty of public visitor car parks located across the Island, finding a spot is never a problem. Valet parking is also available at Porto Arabia, Qanat Quartier, and Medina Centrale for a convenient and stress-free visit.

Concierge Services

Make the most out of your visit by stopping by our Retail Concierge Desks located throughout Porto Arabia and Medina Centrale. Our friendly staff is ready to assist you with anything you need to ensure a pleasant stay. They are able to assist with directions, store locations, wheelchair/stroller access, as well as providing information for over 370 stores and restaurants on the Island.

Ittisal Contact Center

Our round-the-clock dedicated call center, Ittisal, is always ready to assist you with any questions, complaints, or recommendations you may have. Contact us at 800-6222 or email us at ittisal@udcqatar.com.

Public Amenities

To ensure the ultimate comfort and convenience of our valued visitors on The Pearl Island, we offer prayer rooms, public washrooms, and wheelchair/stroller access in all three main retail hubs located around Porto Arabia, Medina Centrale, and Qanat Quartier. 

You can easily find these facilities by visiting our Retail Concierge Desks or by calling Ittisal at 800-6222 for directions. For your convenience, we have clear signage displayed throughout the island to help you locate these amenities with ease.

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